Schedule an InfoPass Appointment

Setting a USCIS InfoPass Appointment

If any of these circumstances apply to you, an InfoPass may be a good option:

• You have a complex question or concerns about your pending immigration application
• Your case is outside of normal processing time
• It has been over 15 days since you submitted a service request for your pending case
• You are experiencing an extremely urgent situation that requires you to return to your home country but need an advance parole document to re-enter the U.S.
• You need a temporary I-551 to serve as your proof of permanent residency for another year while the removal of conditions is in queue to be approved

What is an InfoPass?

An InfoPass is a free online system that will enable you to schedule an in-person meeting with an immigration officer at a U.S. Citizenship and Immigration Services (USCIS) office. If you currently do not have access to the internet, you will need to consult with the customer service line at 800-375-5283.

Generally, InfoPass appointments are released in two-week increments. Often times, there are no available slots – if this is the case, it is best to try again after midnight or early morning for any openings or cancellations.

Information You Must Have Ready

• Zip Code to locate your nearest USCIS field office
• Name
• Number of People (Including Applicant)
• Application type
• Receipt number
• Receipt date

Tips for Your Appointment

Once you have reached the confirmation page, be sure to write down the four digits pin to serve as the access code to re-schedule or cancel your appointment. Print the confirmation page and carry this with you along with a valid identification and all USCIS notices received.

Write down a list of questions on a piece of paper. Check-in 15 minutes earlier to avoid longer wait time.

If you or a loved one is seeking an experienced immigration attorney, give us a call at 888-902-9285. Allow us to evaluate your situation and place you in the right direction to reach your immigration goals!